It is always difficult when someone calls off from work because we run so lean to begin with. Luckily, I have wonderful employees who step up to the plate and help when the phone is ringing off the hook, the lobby is full of people, and so many animals are coming and going. From 10 AM to 5 PM we had 4 people working the front desk. We received 14 animals and by coincidence, there were 14 animals that went out. So, 24 animals were handled by 4 people over 7 hours. Plus, they had to take care of the animals that were already in the shelter, all the while answering the non-stop ringing of the phone.
I help where I can, but I do have lots to do too. Like write this blog! :)